- Unterstützung im 1st Level Support: Annahme und Bearbeitung von Tickets, Dokumentation, einfache Fehleranalysen
- Onsite‑Tätigkeiten: Unterstützung bei Hardware‑Installationen, Austausch von Geräten, Vorbereitung von Arbeitsplätzen
- Inventurvorbereitung für den Herbst: Geräteerfassung, Datenpflege, Organisation der Bestände
- Mitarbeit bei Lifecycle‑Themen: Austausch von Altgeräten, Unterstützung bei Windows‑11‑Umzügen
- Unterstützung bei der Geräteverwaltung über Intune
- Zusammenarbeit mit dem 2nd Level Support und anderen IT‑Teams
- Unterstützung bei ITSM‑Prozessen
Werkstudent IT-Support (m/w/d) - Darmstadt
Darmstadt
Teilzeit
Praktikum/Werkstudium
15 - 17 € per hour
Ihre Aufgaben
Ihr Profil
- Eingeschriebener Student (m/w/d) im Bereich Informatik, Wirtschaftsinformatik oder vergleichbar
- Erste IT‑Kenntnisse oder hohe IT‑Affinität
- Grundkenntnisse in Windows‑Systemen, Hardware und Netzwerktechnik von Vorteil
- Zuverlässige, strukturierte Arbeitsweise und Freude am Lernen
- Gute Deutschkenntnisse und serviceorientiertes Auftreten
Warum wir?
- 15-17 € pro Stunde
- Praxisnahe Einblicke in den IT‑Support eines großen Industriekunden
- Moderne Arbeitsumgebung und hilfsbereite Kolleginnen und Kollegen
- Flexible Arbeitszeiten im Rahmen der Projektanforderungen
- Ein wertschätzendes Umfeld mit offener Kommunikation
About us
We are an IT company that accelerates the performance of other businesses by simplifying digital processes and their usage. As a subsidiary of a French company specializing in user support, everience is present on an international level to meet the challenges of both large global corporations and local organizations.
Our mission: To unlock the potential of digital technology so that companies can focus on their value chain and increase their productivity and competitiveness.
We offer our clients end-to-end IT services: from consulting to solution integration, life-cycle management of IT assets, and user support.
Our added value: We draw on the technical and complementary expertise within our group to adapt to your customer context and provide you with the best possible response.
The values that drive us: Whether clients, employees, partners, or suppliers – nothing is more important to us than honoring our commitments. This ensures that our relationships with each of our stakeholders thrive.
On the path to a sustainable world: Every day, we work at our own level to create a world of equality and respect for the environment. This includes embedding inclusion in our HR policies and creating new services to reduce our ecological footprint.
Our mission: To unlock the potential of digital technology so that companies can focus on their value chain and increase their productivity and competitiveness.
We offer our clients end-to-end IT services: from consulting to solution integration, life-cycle management of IT assets, and user support.
Our added value: We draw on the technical and complementary expertise within our group to adapt to your customer context and provide you with the best possible response.
The values that drive us: Whether clients, employees, partners, or suppliers – nothing is more important to us than honoring our commitments. This ensures that our relationships with each of our stakeholders thrive.
On the path to a sustainable world: Every day, we work at our own level to create a world of equality and respect for the environment. This includes embedding inclusion in our HR policies and creating new services to reduce our ecological footprint.